Mac's Maxims

The Sooner One Gets "IT", the Happier They Will Be

I've been involved with the Boy Scouts of America for many years. When I was a Scoutmaster I had charge over twenty-nine 12-13-year-old boys. I was tasked with nurturing and molding their young minds to help them become better human beings. I took my role very seriously and tried to magnify my calling to the best of my ability.

One night, at one of our monthly campouts, as we were all sitting around the campfire, I asked my boys an open-ended question . . .

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EBITDA or Die!

A few years ago a client of mine, who is the CEO of a large casino gaming company, was bemoaning the fact that several of the General Managers at his casino properties didn't seem to grasp the key elements of their leadership role. He felt they weren't focused on the thing that matters most.

"What?" I said. "You mean they don't get EBITDA or Die?". . .

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Everything is a Trust, Respect or Confidence Issue

Think back to the last time you had a conflict with your boss, an employee, your spouse or your kids. What were you upset about? What did you talk about? What was the real issue?

People spend a lot of time arguing about surface issues without ever getting to the heart of the matter. Managers counsel employees regarding their tardiness. Wives nag husbands to help out more around the house. Parents berate a child for poor grades in school. But these aren't the real issues. . .

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Remember: Be Kind

One of the reasons why people fear soliciting feedback from a boss, spouse or child is they are afraid of what will be said. They're afraid the feedback will be overwhelmingly negative.

I've been traveling for my business for the last 35 years. Some years I've traveled almost 80 percent of my time. My son is 28 years old. That means, at times, I have missed 80 percent of his life. . .

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Articles:

Long Term Business Success Requires Strategic and Operational Balance - NEW (HTML) (PDF)

The Cost of Poor Quality or Service Delivery - NEW (HTML) (PDF)

The Key to Delegation: Believing in Oneself and in One's Employees - NEW (HTML) (PDF)

How to Gain True Consensus on Team Tasks and Decisions
(HTML) (PDF)

How to Create a Customer-Focused Company
(HTML) (PDF)

How to Overcome Language and Cultural Barriers in the Workplace
(HTML) (PDF)

How to Keep Employee Spirits Up When the Bottom-Line is Down
(HTML) (PDF)

Four Ways to Show You Truly Care About Your Customers
(HTML) (PDF)

How to Capture the Enthusiasm and Commitment of Your New Employees from Their First Day at Work
(HTML) (PDF)

How to Get People to Change Their Performance or Behavior: The Four Phases of Personal Development
(HTML) (PDF)

How to Hold Productive Meetings: Four Types of Agenda Items Focus Participants, Facilitate Discussion
(HTML) (PDF)

Four Types of Feedback: Using the Right Feedback Style in the Right Situation
(HTML) (PDF)

How to Create Trust and Commitment in the Workplace
(HTML) (PDF)

Hard-Hitting, Results-Oriented "Accountability Management Workshop" Creates Competent, Effective Managers
(HTML) (PDF)

Commitment vs. Compliance: Ten Reasons Why You Need Your Workers' Hearts, Not Just Their Hands
(HTML) (PDF)

How to Achieve Consistent Quality and Service Delivery at Every Level of Your Organization
(HTML) (PDF)

How to Align Your Strategies and People to Achieve Long-Term Profitability and Growth
(HTML) (PDF)

How to Develop Competent Managers and Supervisors
(HTML) (PDF)

How to Develop Competent Employees
(HTML) (PDF)

How to Differentiate Your Products and Services to Succeed in Competitive Markets
(HTML) (PDF)

How to Empower Employees to Make Effective Decisions on the Front-Line
(HTML) (PDF)

Busting the Myths that a Manager Must Be Consistent and Not Have Favorites
(HTML) (PDF)

How to Respond When an Undeserving Employee Asks for a Pay Raise or Promotion
(HTML) (PDF)

Why Some People Become Jerks the Moment they are Promoted to Management
(HTML) (PDF)

Recommended Reading:

Stepping Forward Together: Creating Trust and Commitment in the Workplace

Mac McIntire, President of Innovative Management Group, is pleased to announce that his new book, Stepping Forward Together: Creating Trust and Commitment in the Workplace, has just been published.

Although there are many definitions for a team, Mac's is very simple – "a team steps forward together." This long awaited book provides a step-by-step explanation of his Ladder of Commitment® model which shows how to get people to work together as a team to achieve common goals. It provides a systematic process for creating teams out of individuals. It shows how to build mutual trust and respect between managers and employees and create supportive relationships at every level of an organization. It explains how to build high performance companies staffed with committed and enthusiastic workers all going in the same direction at the same time doing the right things right for the right reasons! . . .

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